About Us

VLIPEM

Welcome to VLIPEM

At VLIPEM, we are committed to offering practical, reliable, and thoughtfully selected products designed to make everyday life easier and more convenient.

VLIPEM is operated by Suzhou Xinliuyue Trading Co., Ltd. Suzhou Xinliuyue Trading Co., Ltd. is responsible for the operation of this website and related customer support services.

We focus on combining practical functionality, thoughtful design, dependable quality, and a convenient shopping experience for customers in the markets we serve.

We believe a useful product should provide meaningful value in everyday life. That is why we pay attention to functionality, construction, usability, product information, and the overall customer experience when selecting products for our store.

Our Commitment

01 / PRODUCT STANDARD

Thoughtful Product Selection

We carefully consider product functionality, materials, construction, usability, and relevant product information before making products available through VLIPEM.

Because different products may have different materials, functions, care requirements, or operating instructions, customers should review the information provided on each individual product page before use.

02 / FUNCTIONAL DESIGN

Practical & Functional Design

VLIPEM focuses on products intended to support practical everyday needs through convenient, functional, and user-friendly design.

From product presentation to packaging and customer support, we aim to provide clear information and a straightforward shopping experience.

03 / CUSTOMER CARE

Customer-Focused Service

Your shopping experience is important to us.

Whether you have questions before placing an order, need help with an existing purchase, want to check your shipping status, or require after-sales assistance, our customer support team is available to help.

We aim to respond to customer inquiries within 24–48 business hours.

BUSINESS INFORMATION

Contact VLIPEM

For product questions, order assistance, shipping inquiries, tracking, returns, refunds, cancellations, or other customer service matters, please contact us using the official information below.

BRAND NAME
VLIPEM
LEGAL COMPANY NAME
Suzhou Xinliuyue Trading Co., Ltd.
Official operating company of VLIPEM
BUSINESS & RETURN ADDRESS
Room 239, Building No. 101, Building 37,
No. 998 Pangnan Road,
Jiangling Subdistrict, Wujiang District,
Suzhou, Jiangsu Province, China
Registered business and return address of Suzhou Xinliuyue Trading Co., Ltd.
CUSTOMER SUPPORT EMAIL
For product questions, orders, shipping, tracking, returns, refunds, cancellations, and after-sales support
CUSTOMER SERVICE HOURS
Monday to Friday
9:00 AM – 6:00 PM (Hong Kong Time)
We aim to respond to customer inquiries within 24–48 business hours.

Suzhou Xinliuyue Trading Co., Ltd. operates VLIPEM and is responsible for the operation of this website and related customer support services.

VLIPEM CUSTOMER SUPPORT

We're Here to Help

If you have questions regarding products, orders, shipping, tracking, returns, refunds, cancellations, or other service-related matters, please contact us directly.

For faster assistance regarding an existing order, please include your order number whenever possible.

Customer Support Email: service@vlipem.com

Legal Company Name: Suzhou Xinliuyue Trading Co., Ltd.

Business & Return Address: Room 239, Building No. 101, Building 37, No. 998 Pangnan Road, Jiangling Subdistrict, Wujiang District, Suzhou, Jiangsu Province, China

Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (Hong Kong Time)

Response Time: 24–48 business hours

Thank you for choosing VLIPEM.

We appreciate your trust and look forward to providing practical products and responsive customer service.